Shipping policy

Shipping Policy

Trade Name: Sumiz Store
Phone Number: 1302-556-1611
Email: contactsumiz100@gmail.com
Business Address:
838 Walker Road, Suite 12,
Dover, DE 19904,
United States

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping (USA): 5–10 business days

  • Expedited Shipping (if available): 3–5 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Locations

Sumiz Store currently ships within the United States only.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for the tracking information to update.

Shipping Carriers

We use reliable shipping carriers such as USPS, UPS, FedEx, or other trusted logistics partners depending on your location and order size.

Incorrect Address Disclaimer

Please ensure that your shipping address is entered correctly at checkout. Sumiz Store is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your order is delayed or appears lost, please contact us at contactsumiz100@gmail.com with your order number. We will assist you as quickly as possible.

Damaged Packages

If you receive your order damaged, please contact us within 48 hours of delivery with photos of the damage so we can resolve the issue.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

📧 Email: contactsumiz100@gmail.com
📞 Phone: 1302-556-1611